Yes. Our harnesses and collars include a personalization option.
You can choose the first letter of your pet’s name, which will be embossed on a leather tag attached to the harness or collar. This elegant detail adds a unique and personal touch while keeping your pet’s accessory stylish and distinctive.

Our pet carriers are designed for pets weighing up to 15.4 lbs (7 kg).
For pets exceeding this weight, we cannot guarantee the durability or performance of the product and therefore cannot take responsibility for potential damage or wear caused by excessive weight.
For the best experience and safety, we recommend using our carriers only within the specified weight limit.

Each product page includes a detailed size guide to help you select the perfect fit.

We recommend measuring your pet’s neck, chest, and body length before placing an order. If your pet is between sizes, choosing the larger size usually ensures greater comfort.

If you’re unsure, our support team will be happy to help you find the best option for your pet.

Orders are typically processed within 1–2 business days.
Standard domestic shipping usually takes 3–7 business days, depending on your location and the shipping carrier.
Once your order ships, you will receive a tracking number so you can follow your package every step of the way.

Yes. Shipping within the United States is already included in the price of your order.
There are no additional shipping fees at checkout - the price you see is the final price.

As soon as your order ships, you will receive a confirmation email with a tracking link.
You can use this link to monitor your package in real time and see the estimated delivery date provided by the shipping carrier.
If you cannot find your tracking email, please contact our support team and we will gladly assist you.