Privacy policy

Privacy Policy

Last updated: September 23, 2026

Tesoro Collezione ("Tesoro Collezione," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit tesorousa.shop (the "Site"), make a purchase, contact us, or otherwise use our services (collectively, the "Services").

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

SECTION 1 – PERSONAL INFORMATION WE COLLECT

Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact information, including your name, email address, telephone number, billing address, and shipping address.

  • Order information, including products purchased, order history, returns, refunds, and delivery information.

  • Payment and transaction information. Payments are processed by our payment service providers, and we do not directly store complete payment card details.

  • Account information, if you create an account with us.

  • Customer service information, including information you provide when contacting us regarding an order, return, product, or other inquiry.

  • Device and usage information, including IP address, browser type, device information, cookie identifiers, and information about how you interact with our Site.

  • Marketing information, including your marketing preferences and interactions with our advertising and communications.

SECTION 2 – HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

  • Process and fulfill orders.

  • Process payments, returns, and refunds.

  • Arrange shipping and delivery.

  • Communicate with you regarding your orders.

  • Provide customer service.

  • Detect, investigate, and prevent fraudulent or unauthorized transactions.

  • Maintain and improve our Site, products, and Services.

  • Analyze how customers use our Site.

  • Measure and improve the effectiveness of our advertising and marketing.

  • Send promotional communications where permitted by applicable law.

  • Personalize your shopping experience and advertising where permitted.

  • Comply with legal, tax, accounting, regulatory, and other applicable obligations.

  • Protect our rights, customers, business, and Services.

Where applicable law requires a legal basis for processing personal information, we process information as necessary to perform our contract with you, comply with legal obligations, pursue legitimate business interests, or based on your consent, depending on the circumstances.

SECTION 3 – SHOPIFY

Our store is hosted by Shopify.

Shopify processes certain personal information when you visit our Site, place an order, or otherwise interact with our Services in order to provide the e-commerce infrastructure used to operate our store.

Your information may be processed by Shopify and its service providers in countries other than the country where you live.

SECTION 4 – COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site, remember your preferences, understand how visitors interact with our Services, improve our website, prevent fraud, and support analytics and advertising.

Depending on your location, you may be able to accept, reject, or manage certain cookies through the privacy or cookie controls available on our Site.

You can also control cookies through your browser settings, although disabling certain cookies may affect the functionality of the Site.

SECTION 5 – ANALYTICS AND ADVERTISING

We may work with analytics, advertising, and marketing providers, including platforms such as Google and Meta, to understand how customers interact with our Site, measure advertising performance, and deliver relevant advertising.

These providers may use cookies, pixels, device identifiers, and similar technologies to collect information about your interactions with our Site and, where permitted, other websites or services.

Where required by applicable law, advertising or analytics technologies that require consent will only be used after the appropriate consent has been provided.

Depending on your jurisdiction, certain advertising activities may be considered a "sale," "sharing," or targeted advertising under applicable privacy laws. Where required, you may have the right to opt out of these activities.

SECTION 6 – HOW WE SHARE PERSONAL INFORMATION

We may share personal information with third parties where reasonably necessary to operate our business and provide our Services, including:

  • Shopify and other e-commerce service providers.

  • Payment processors and financial institutions.

  • Shipping, fulfillment, logistics, and delivery providers.

  • Analytics and advertising providers.

  • Marketing and email service providers.

  • IT, hosting, security, and website service providers.

  • Professional advisers where necessary.

  • Government authorities or other parties when required by applicable law.

We may also disclose personal information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

We do not sell personal information for monetary compensation.

SECTION 7 – INTERNATIONAL DATA TRANSFERS

Tesoro Collezione serves customers in multiple countries.

As a result, your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

Where required by applicable data protection law, appropriate safeguards are used for international transfers of personal information.

SECTION 8 – DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, providing customer support, resolving disputes, preventing fraud, and complying with legal, tax, accounting, and regulatory obligations.

The exact retention period depends on the type of information, the purpose for which it was collected, and applicable legal requirements.

SECTION 9 – YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of certain personal information.

  • Request restriction of certain processing.

  • Object to certain processing.

  • Withdraw consent where processing is based on consent.

  • Request a portable copy of certain personal information.

  • Opt out of certain targeted advertising, sale, or sharing of personal information.

  • Appeal a decision regarding a privacy request where applicable.

  • Lodge a complaint with the relevant data protection authority where applicable.

These rights are subject to applicable laws and may not apply in every circumstance.

To exercise your privacy rights, please contact us at hello@tesorousa.shop.

We may need to verify your identity before processing certain requests.

SECTION 10 – MARKETING COMMUNICATIONS

If you subscribe to receive marketing communications from us, we may send you information about products, promotions, offers, and other Tesoro Collezione news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Unsubscribing from marketing communications will not prevent us from sending transactional communications related to your orders or account.

SECTION 11 – CHILDREN'S PRIVACY

Our Services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

SECTION 12 – SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

SECTION 13 – THIRD-PARTY WEBSITES

Our Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

SECTION 14 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technologies, or legal and regulatory requirements.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

SECTION 15 – CONTACT US

If you have questions about this Privacy Policy, how we handle your personal information, or would like to exercise your privacy rights, please contact us at:

Tesoro Collezione
Email: hello@tesorousa.shop
Website: tesorousa.shop